Qasper: a Free Workgroup CRM and Business Information Organizer Software

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Qasper Free Personal is a full-featured, free, single-user version of Qasper's powerful, on-demand Workgroup CRM and Business Information Organizer software (www.Qasper.com).

Full of creative and unique features, Qasper empowers you, your workgroups and your business to organize, centralize, manage and visualize your personal and business information.

20+ integrated modules provide you with all the functions needed to manage:

- contacts,
- connections and documents,
- record and track opportunities,
- projects and issues,
- perform order entry,
- handle actions, activities, emails and to dos,
- run your daily calendar,
- build and run reports and queries, and visualize your data.

Qasper is user-customizable and the Personal Version has an upgrade path to Qasper Workgroup version.

Free Personal is ad-supported with an optional paid version. Qasper Personal Paid version excludes ads and includes synchronization of emails, appointments and contacts between Outlook and Qasper.

The downloadlink is http://www.download3000.com/download_16989.html

Free Call Centers and Helpdesk Staffing Requirements Tool

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cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model.

cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators.

The link is http://www.kooltoolz.com/ccm.htm