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Showing posts with label staff. Show all posts
Showing posts with label staff. Show all posts

Wednesday, June 25, 2008

Free Call Centers and Helpdesk Staffing Requirements Tool

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cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model.

cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators.

The link is http://www.kooltoolz.com/ccm.htm

Monday, June 16, 2008

A Free Training Management Software

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Micromango's Allena training tracking system helps you organize, manage, maintain and track your staff's training requirements. Save valuable time by automatically scheduling recurring trainings and certifications for your employees with ease. Has a well formatted sample database without extra fields. It provides with a quicker installation of Access 2007 runtime engine that is invisible to the user.

The Downloadlink is http://downloads.zdnet.com/abstract.aspx?docid=322257

Wednesday, May 7, 2008

DRoster: a freeware Staff rostering and employee scheduling software tool

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DRoster is a staff rostering and employee scheduling software tool. It is flexible and meets the needs of a wide range of people who have to manage rosters and schedules. With DRoster you can: schedule assignments quickly and react instantly to changes in your rosters, apply rules to your rosters, print schedules in a variety of reports and much more. There are no limits to the number of shifts you can enter or to the number of employees you can manage with it. It is suitable for both pattern based and unstructured rosters.

With DRoster employee scheduling you have complete control of your staff rostering needs regardless of your organization's size. DRoster employee scheduling software is easy to install and use. Kappix offers you quality support at support@kappix.com


DRoster Features:

A filtering out of persons to duties according to their availability (time) and capabilities
A powerful rule-engine to check the validity of every duty assignment
A fixed shifts or free-hand shifts mode of working
A flexible availability time for every person
A rich set of out-of-the-box reports
A variety of formats for exporting reports (txt, htm, rtf, xls, tiff, gif, bmp, jpeg, pdf)
A template to improve layout and save time when you build your roster
A set of user-defined views to arrange the roster layout to your needs
A planner with Daily and Hourly views giving you the granularity of time you need.
A platform that supports multiple languages
A choice of working with or without overlapping shifts
A standard Software industry database (Firebird). No propriety invention


It's FREE and FULLY FUNCTIONAL. You can use your free DRoster to schedule up to 300 shifts. DRoster will hold up to 300 shifts, but you can continuously use it by deleting old shifts as required.





The downloadlink is here.